Last update: November 2025
Welcome to Carshards Auto Group. We take your privacy seriously, and this policy explains how we collect, use, and protect your information when you visit our website, contact us, or sign up to receive SMS/text messages from us.
We collect information needed to communicate with you and provide our services, including:
Name
Phone number
Email address
Vehicle preferences or inquiries
Information you submit through online forms, phone calls, or in-person visits
Technical data like IP address, browser type, and device information
We only collect information you voluntarily provide.
Your information is used only for legitimate business purposes, such as:
Responding to questions or requests
Scheduling appointments or test drives
Sending updates about vehicles you asked about
Providing financing or service-related information
Sending SMS notifications you opted in to receive
Customer support and follow-up messages
We do not use your information for anything unrelated to your request or communication with us.
When you give us your phone number—through our website, by calling, or in person—you may receive SMS/text messages for:
Appointment confirmations
Test-drive reminders
Vehicle availability updates
Financing or application updates
Follow-ups after you contact us
You can stop receiving texts at any time by replying STOP.
For assistance, reply HELP.
We do not send mass marketing blasts unless you specifically opt in to receive them.
We do not sell, share, or disclose your personal information, including your phone number, to third parties or affiliates for marketing or promotional purposes.
We only use your information to communicate with you regarding your inquiry, appointment, vehicle updates, service reminders, or other customer-requested information.
You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We only share information when necessary to:
Provide a service you requested
Complete a transaction
Meet legal or regulatory requirements
Protect against fraud or security issues
We do not share your information for advertising or unrelated purposes.
We use industry-standard security practices to protect your data, including:
Secure servers
Limited access controls
Encryption where applicable
While we follow best practices, no system is completely free of risk, and we cannot guarantee absolute security.
Our website may use cookies to improve performance and track usage statistics.
You can disable cookies in your browser at any time.
We may link to third-party sites (such as financing tools or vehicle information services).
We are not responsible for the privacy practices of those websites.
You may have the right to:
Access your personal data
Request corrections
Request deletion
Opt out of SMS messaging or email communications
To exercise any of these rights, contact us using the information below.
If you have any questions about this policy or how your information is handled, contact us:
Carshards Auto Group
5028 Tennessee Capital Blvd, Tallahassee, FL 32303
Phone: (850) 328-2823
(850) 985-3385
Email: mail@carshards-auto.com